0 Jobs • Posted by u/smart 11 days ago Customer service Executive Nathans Limited Customer Service & Support Enugu Fulltime Retail,Fashion & FMCG NGN75,000-150,000 Negotiable Job Summary Nathans Limited, owners of the largest dry cleaning chain in Africa, is looking for Customer Service Executives for our Victoria Island branch. Are you a smart, good-looking and experienced individual who is ready to move yourself to another level? If you think you are deadline-oriented, attentive to detail, and most of all organized. Minimum Qualification : Degree Experience Level : Mid level Experience Length : 3 years Working Hours : Full Time Job Description/Requirements Responsibilities: Handle customer complaints and inquiries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Identify and assess customers’ needs to achieve satisfaction Collecting and inspecting customer items before registering them. Collecting customers' items and entering them into the system Build sustainable relationships of trust through open and interactive communication Take the extra mile to engage customers. Reporting to the Manager and assisting in other duties as may be assigned by your superior. Requirements: 3 years experience in Customer Service Degree from a reputable institution